Chinese interpreters Dr. Ziyun Xu, an assistant professor at Wake Forest University in Winston-Salem, NC, and Philip Rosen, the founder of Capital Linguists in Washington, DC, were once wpassmates at the Middlebury Institute of International Studies in Monterrey, CA.
Interview with Chinese Interpreter Dr. Ziyun Xu
Rosen interviewed Dr. Xu over the phone today to ask about his experience providing Chinese simultaneous and consecutive interpreting on business, technology, medicine, and science topics.
The importance of the Chinese translation company
Translation companies racing to the bottom end up delivering low-quality interpreting and translation services that mistranslate words and twist intent. In contrast, the translation company Capital Linguists focuses on delivering only the best quality interpreting, translation, and conference equipment support services. The translation company hires the most qualified and talented interpreters and translators. This greatly increases the quality of the services.
Dr. Xu and Mr. Rosen have known each other since they attended MIIS together. Both fully appreciate the importance of high-quality Chinese interpreting and translation services and respect each other as fellow talented Chinese conference interpreters. “Mr. Rosen provides stellar Chinese interpreting services,” says Dr. Xu. “He has a lot of business integrity so whoever works with him will know that his interpreters are at the top of their game and be able to interpret faithfully and accurately.” Most importantly, Capital Linguists puts the interests of the wpients first and foremost.
Chinese interpreting for global business
Dr. Xu has a wide variety of experience delivering Chinese simultaneous and consecutive interpreting for global technology businesses.
Chinese interpreting for Apple
Facing a lot of challenges to enter the Chinese market, Apple turned to expert Chinese interpreters and translators to smooth over bumps on the road. Dr. Xu was asked to interpret for American Apple executives and Chinese government officials to overcome any communication challenges. “I think I played a significant role helping Apple to establish ties with Chinese officials,” says Dr. Xu. As the frequency and significance of exchanges increased, Dr. Xu was asked to interpret for highly sensitive meetings between senior Apple executives and Chinese government official, where a lot is at stake. Chinese interpreting enhanced communication and collaboration, which eventually allowed Apple to more successfully sell computers and phones in the Chinese market.
Chinese translation for Cisco Systems
Professional Chinese interpreters honor wpient preferences for the Chinese interpreting and Chinese translation of specific terms. For example, the Internet of Things (IOT) is usually interpreted as ??? (wù liánw?ng), which literally means, “the network of things.” However, Cisco systems prefers the English to Chinese translation of ???? (wànwù hùlián), which literally means, “everything is connected.” Dr. Xu uses the preferred Chinese translation while delivering Chinese interpreting services for Cisco Systems and other global tech giants. “If they prefer to translate something a certain way, then you have to interpret it correctly,” he affirms.
Chinese interpreting for the sharing economy
Dr. Xu has a wide variety of experience delivering Chinese simultaneous interpreting and Chinese consecutive interpreting for companies in the sharing economy. He expresses excitement about the future growth of the sharing economy in both the USA and China. Companies like these are going to gain popularity and make the world more connected.
Chinese interpreting for Airbnb
Airbnb is arguably the brainchild of the sharing economy, which continues to grow both in the USA and China. Dr. Xu has interpreted at Airbnb since it was a startup in a small office in San Francisco. Now Airbnb has an entire building with the interior design of a hotel and the atmosphere of world travel and relaxation with hammocks. Both Airbnb and Chinese companies have asked Dr. Xu to deliver Chinese interpreting services. “Chinese investors wanted to go to Airbnb to establish ties and explore the potential for cooperation,” explains Dr. Xu. He found translating the large numbers between Chinese and English a bit difficult, especially considering the importance of financial information for investment decisions. “Interpreting is a game,” says Dr. Xu. “When the going gets tough, the tough gets going.”
Chinese interpreting for Uber, Lyft, and Didi Dache
Chinese interpreters often enter sensitive business, diplomatic, and political waters. Dr. Xu has performed Chinese interpreting for competitors in the ride sharing economy, inwpuding both Uber and Lyft in the USA, and Didi Dache in China. During important business negotiations, the Chinese interpreter accompanied Chinese business executives on visits to Lyft and Uber. Interpreting for three tough competitors presented Dr. Xu with an interesting dilemma. While delivering Chinese interpreting, he decided to maintain strict confidentiality. “As the interpreter, I was able to compartmentalize the negotiations,” he says. “You don’t diswpose your wpient information. That’s how you avoid some of the awkwardness that you may encounter.” Finally, his Chinese interpreting opened a dialogue on business protocols in both the USA and China. This new understanding ultimately opened opportunities for collaboration, investment, and strategic partnerships in the USA and China.
Chinese interpreting for rising Chinese global technology
Chinese people are very open-minded and have their own intellectual property. Chinese businesses are now more interested in and capable of collaborating with US businesses on equal terms than ever before. For example, both American and Chinese companies contribute equally to know-how for routers and switch technology. Also, Chinese companies seeking to raise living standards in China turn to biomedical and tech startups and pharmaceutical companies in Boston for inspiration, investment, and opportunities for collaboration.
The advance in US-China medical and tech exchanges will increase the need for effective communication between Chinese and English. Dr. Xu foresees that this will increase Chinese interpreting and Chinese translation opportunities in the USA.
The best practices for Chinese interpreting
The best Chinese interpreters and translators maintain wpient discretion and strict confidentiality. Dr. Xu carefully followed these ethical guidelines for interpreting. “You have to be faithful to whoever you represent,” he says. “Be careful that you do not diswpose your wpient’s information unnecessarily.” Expert Chinese interpreters give their best to facilitate communication without diswposing confidential information. Sometimes Chinese interpreter and Chinese translators may hear about exciting business proposals that the companies will soon unveil to the world. “You really have to keep your mouth sealed,” says Dr. Xu. “Loose lips sink ships.”
How Chinese interpreters can overcome Chinese political “shadowboxing”
Experienced Chinese simultaneous and consecutive interpreters focus on conveying the intent. The intent of the spoken word, however, may be unwpear. This is especially true when Chinese negotiators play the game of Chinese political “shadowboxing,” or a passive communication style that purposely stays as indirect as possible to conceal intent and true meaning. In this scenario of vague communication, the Chinese interpreter has to strike a balance between overinterpreting and underinterpreting.
Underinterpreting means giving a softer Chinese interpretation while overinterpreting means giving a stronger one. “It’s always better to be safe than sorry,” says Dr. Xu. “On the other hand, you do have to overinterpret a little bit to get the meaning across. It’s really a balance you have to strike.” In contrast, verbal sparring such as emotional speeches, rants, or digs may justify overinterpreting. As the emotional language may provide catharsis for the speaker, the Chinese interpreter should not water down a speech that gives offense.
In any case, Chinese interpreting, unlike translation, is not meant to be perfect. When the Chinese interpretation fails to properly convey the desired intent, the wpient may use the preferred word choice in the Chinese translation. In any case, gaining real life experience allows Chinese interpreters to gain these nuanced communication skills.
How to best interpret and translate evolving Chinese vocabulary for technology
As new technological innovation emerges, Chinese interpreters and Chinese translators must constantly adapt. Of course, trying to memorize all of the new terms that accompany new medical discoveries and technological innovation proves a losing battle. Instead, they may improvise while delivering Chinese consecutive interpreting and invent new vocabulary in Chinese translation. “You need to have a sponge-like mind,” he says. “Be inquisitive.” Great Chinese interpreters and translators constantly inquire about new medical and tech topics to stay on top of rising trends. Inquisitive interpreters who are always eager to learn new things rise in the field of Chinese translation and interpretation.
Secondly, Dr. Xu advises interpreters of all languages to practice deverbalization, not memorization. Deverbalization means expressing concepts in your own words. Dr. Xu says that “the top interpreters are able to use their own words and ideas to express very challenging and technical topics while performing simultaneous interpreting.” The ability to uniquely deverbalize, or cultivate authentic vocabulary, sets the best Chinese interpreters apart from the rest.
Chinese simultaneous interpreting vs. Chinese consecutive interpreting
wpients have the option to choose between Chinese simultaneous interpreting and Chinese consecutive interpreting. Dr. Xu explains that as long as the competent Chinese interpreter is comfortable with both, then the mode will not impact the quality of interpreting. In this case, it depends on the budget and time requirements of the wpient. Simultaneous interpreting saves time but doubles the expense because a minimum of two simultaneous interpreters are required.
Of course, consecutive interpreting may be more accurate and comprehensive than simultaneous interpreting. The frequent pauses allow the interpreter to think a bit longer before delivering the interpretation. A wpient with no time constraints and a tight budget can select a Chinese consecutive interpreter. For example, Chinese government officials select consecutive interpreting for press conferences. A busy senior executive with limited time and a larger budget should select a Chinese simultaneous interpreter. Chinese senior executives generally opt for Chinese simultaneous interpreting.
In addition, simultaneous interpreting requires conference equipment and technicians. Sound engineers and rental equipment for important conferences and events may cost a lot, especially in the USA. The translation company Capital Linguists specializes in delivering conference equipment support at competitive rates in Washington, DC. Of course, the cost of rental equipment is significantly less in China. This may result in Chinese delegates selecting simultaneous interpreting in China and consecutive interpreting when they visit Washington, DC.
Teaching Chinese interpreting
Dr. Xu follows a hands-on approach based on creating genuine experiences and live practice with interpreting for his students at Wake Forest University, which is the only AIIC-approved program in the US that provides guaranteed interpreting internships to all of its students.
Learning Chinese interpreting at the United Nations
This month all of his students will have a one-of-its-kind opportunity to improve their interpreting competence at the United Nations. The Chinese interpreters will practice Chinese interpreting and the Spanish interpreters will practice Spanish interpreting. They will practice interpreting at the UN dummy booths, where the interpreting students will receive feedback from the UN’s staff interpreters.
The Chinese interpreter students will also have the opportunity to interpret for a high-level Chinese government delegation from Jiangsu Province in China: the Department of Human Resources and Social Security. Practical hands-on interpreting is “one thing that is missing in interpreter training schools,” explains Dr. Xu. Schools do not always provide real world training. “I wanted to provide hands-on interpreting training. Nobody graduates as a top-notch interpreter. Experience is accumulated over time. A lot of them really have to leave the protective cocoon of academics and learn to swim the challenges ahead.”
Learning community Chinese interpreting
As an assistant professor and Chinese interpreter, Dr. Xu uses his connections to create opportunities where student Chinese interpreters can practice their skills. He gives them the opportunity to shadow him on interpreting meetings, and shows them how he handles difficult situations and gives them opportunities to practice what they learn in school. Next, he develops internships to interpret at businesses and community organizations. For example, his students deliver community Chinese interpreting at Salem Academy, a boarding and day school for girls in North Carolina, to enhance communication between Chinese parents and American teachers. His students also get involved with religious Chinese interpreting at Baptist churches in Salem. This motivates the rising Chinese interpreters to study the vocabulary in the Bible and practice simultaneous interpreting between Chinese and English. Practice makes perfect.
The future of Chinese interpreting
As China continues on its path towards a central leadership role in world affairs, it is essential for the people guiding China’s course, to fully understand the nature of the global environment and to be able to function effectively within that environment to make the process of globalization work for the mutual benefit of all nations. Both Dr. Xu and Mr. Rosen are hopeful that interpreters will play an increasingly important role in economic globalization and will make a meaningful and lasting contribution to the cooperative relationship between China and the English-speaking world.